Terms and Conditions

 

 

TERMS OF USE

OSCAR FERNANDEZ DOMINGUEZ, with registered office at PLAZA MAYOR Nº 9 3º, 10640 CASAR DE PALOMERO, CÁCERES,  (Spain) and NIF 36098594W, whose purpose is the distribution and marketing of distillers steam and products related to water and wellness through Internet, (hereinafter, "OFD") holds internet portal located at the web address www.aguapuraesvida.com (hereinafter "the Site"). All purchases made on the website are subject to www.aguapuraesvida.com General conditions of use and purchase of the site at the time of study the corresponding order. Order Formalizing entails full acceptance of the same. purchase conditions set out below are previously exposed, in accordance with current legislation .

RIGHTS AND OBLIGATIONS

Conditions of Access and Use Through the Portal, any user can access and free access to information contained therein. The conditions of access to the Site are subject to the laws in force at all times, and to the principle of good faith and lawful use by the User, expressly prohibited any action which might prejudice against or Portal or third. To access the portal is not necessary any subscription. Conversely to buy an item, require prior subscription, your registration as a user for and prior acceptance of the Terms of Use If you want to know our Privacy Policy (see the section below). User Log In accordance with the above provisions, OFD reserves some of the services offered through the Website to registered users, ie customers who have regitrado OFD and purchased on the Site by completing the appropriate registration form www.aguapuraesvida.com User. The User agrees to select, use and maintain your E-Mail and password (hereinafter and so set the "Access Codes") in accordance with the following clauses. The User Access Codes to register will have the option to choose and specify your own access keys. The User will be your email account (hereinafter Account Associate). The once registered user may request any item with your username (account associated) and the Access Keys previously selected by the user. The Associate Account This account is the client partner and please use it for all communication. For the purposes of any query, issue or problem. It is important because it is the only account recognized as client. As for the products purchased, associated with this account are both the history of your purchases, as the guarantee of his distillery. If you ever need to change it is important to follow the procedure (see how). For safety, never facilitate the access codes or the associated account. If you do not already have access to your email account, please call us. I will raise some security questions and correspond with the name, we have no problems updating. Use and Custody The User agrees to make a lawful and diligent use of the Access Keys and not to make available to outside parties your Access Keys. Faced with the loss of the Access Keys, the user can request a reminder of them in the same process. You only need to click "remember password" and the same system will send your password to your Account Associate. The User agrees to notify DFO at the earliest, the loss or theft of the Access Keys and any risk of access to them by a third party. Access Codes may only be used by users to which they are assigned. OFD disclaims any liability that may accrue for damages caused or suffered by the misuse or lack of diligence in the custody of the Access Keys, loss or use contrary to the provisions of these Conditions. Proceedings of the User Content and User undertakes to make proper use, diligent, honest and correct any information or good access content through the web page or others Aguapuraesvida.com previously provided by DFO and all under the principles of good faith and with respect at all times to the law. The User shall refrain from obtaining, except for personal use, all information (information means any message, sound files, video, photographs, drawings and generally any kind or type of computer file, graphic etc. ..) that is owned by the Portal. Likewise the user acquires commitment not to maliciously or intentionally damages that may impair, alter the Portal and not to introduce or disseminate so-called "computer viruses" that can produce alterations to the contents or the Portal component systems. The commitment has to rule on use content in accordance with the provisions of law, morality and public order, not copy, reproduce, distribute, transfer, transform or modify the contents without prior written consent of OFD or person is delegated. In this regard, OFD is exempt from any type of failure or computer virus introduced by others. fulfill all requirements set forth in relation to intellectual property rights, industrial and other similar. Contents Portal The Portal aims to provide a service priority information and distribution of water-related products and wellness. The Database OFD property contains all the necessary information that the client might need and constantly updated prices, full technical description etc.. The information provided should not be be considered at any time medical advice of any kind. All information pertains to documents and people do not properly referenced and any substitution of advice and supervision of a physician or licensed practitioner. OFD meanwhile try as their means of constantly updating prices of products through constant communication with suppliers and manufacturers. OFD confirms that exactly match the product offered with photography and technical description of the same. Likewise reveals that the pictures are of our own products. OFD disclaims any responsibility for the content, information, opinions or comments spread through other sites, nor liable for any use that the user make of the information that it provides. Any malicious intention of attempting to honor and OFD work, will be brought to justice and relevant agencies.

 

LAW OF PRIVACY AND DATA PROTECTION
 

Privacy Policy

In order to guarantee and protect the privacy and confidentiality of the personal data of the Users of our website and in order to protect their privacy and privacy, we have drafted, in accordance with current legislation, this Policy. Privacy.

The terms set out below and especially the duty of confidentiality will be mandatory for all internal or external personnel who work or could work with us and who have access to the data you provide, either during browsing on our website, through the use of our forms or during the hiring or rendering of services.

We reserve the right to modify the content of this Privacy Policy, in order to adapt it to legislative or jurisprudential news, as well as to reports or opinions issued by the Spanish Data Protection Agency or the Article Working Group 29

In the event that we are going to use the personal data of the Users, Potential Customers or Customers, in a manner different from what is established in the Privacy Policy in force at the moment of providing the data; or in the event that we are going to treat you for purposes other than those indicated at the time you provide us with your information, we will make every effort to contact you as affected, to inform you and obtain your consent again. Otherwise, we will not use the data for different purposes.

We advise Users that, every time they access our website, they review this text to ascertain the purposes and uses that we can make of their data.

This Privacy Policy will be part of and will be permanently linked to the provisions of our General Conditions in the Legal Conditions of the service contracted and in our Cookies Policy, these texts are available to users on our website and the that we recommend its reading.

At all times we will indicate the date of the last update of the Privacy Policy so that Users know the effective content that is applied to them and the date of the last revision.

OSCAR FERNANDEZ DOMINGUEZ, hereinafter OFD, states that this Privacy Policy is adapted to Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons in the regarding the processing of personal data and the free circulation of these data (hereinafter RGPD).

1. RESPONSIBLE FOR THE TREATMENT.

The person responsible for processing the data that is collected, processed and stored through this website and on the occasion of the services provided and contracted through it, is OFD, AUTONOMOUS IN THE GENERAL REGIME, with DNI 36098594W, with address in the PLAZA MAYOR Nº 9 3rd, 10640 CASAR DE PALOMERO, CACERES. Email: info@aguapuraesvida.com and telephone 914626880.

2. DATA PROCESSING.

The personal data requested in your case will consist of those that are essential to identify and respond to the request of the owner of the data, resolve issues raised and provide the contracted services, said data being collected for explicit and legitimate purposes and not said data being treated in a manner incompatible with the purposes indicated.

The owner of the data will be informed by OFD, before the collection of their data, of the ends established in this Privacy Policy, so that they can give express, precise and unequivocal consent for the processing of their data.

3. ORIGIN OF DATA.

In the first place, it is important for Users to keep in mind that, when personal information is provided online (for example, through e-mail or via the Internet), it can be collected and used by others. That is why, OFD not responsible for such information can be collected, stored and / or treated by an unauthorized third party, it has adopted the security measures that are within their reach so that this does not happen.

The origin of the data that we treat and store in OFD can come from different places:

    
Through our website we collect personal data of those Users who voluntarily decide to fill in the mandatory fields that we have incorporated in each of the forms on our website.

With these forms, Users can register on our website, make a query or provide a suggestion, request a budget for a specific product from those offered on our website / request a product from those offered on our website or receive, if so it is expressly authorized by OFD advertising and newsletters. Through these forms, the Users provide us with their data and consent to their treatment according to the purposes indicated at the time of filling in the form.

The Users will be responsible for the veracity and authenticity of the data they provide us through our forms, being their obligation to keep them updated at all times to avoid errors on our part. Any false or inaccurate manifestation that occurs as a result of the information and data delivered through such forms, will be the responsibility of the User.

    
You can also come information through the emails we receive at www.aguapuraesvida.com. Since we make the web available to our users through the domain www.aguapuraesvida.com we inform that it is hosted on the servers of Strato AG, information on Strato (https://www.strato.es/sobre-strato /). who establish the corresponding security measures and guarantee compliance with the RGPD.
        
STRATO AG
            
Headquarters (Sociedad Anónima): STRATO, Pascalstrasse 10, 10587 Berlin, Germany
            
Phone: 91.1983590
            
Email: please use our Supportcenter
            
Registration: Berlin Charlottenburg HRB 79450
            
N.I.F .: DE 211 045 709

It is important to inform users that, in case the user or potential client wishes it, a meeting can be established that will be carried out by telephone. The User must provide his name and telephone number.

    
Finally, we also give Users the possibility to make inquiries and comments on topics and products that OFD will publish if appropriate (you can moderate them based on criteria of legal and moral compliance, as well as practices of good use and ethics ). Participation will be made through the participation form via comment available once the users have registered on the website itself. It is essential to read the web policies of this page before proceeding to comment.

The purpose of processing all these data will be indicated at the time of collection and detailed in the section "Purposes of treatment and maintenance periods" of this Privacy Policy.

Since we make the web available to our users through the domain www.aguapuraesvida.com we inform that it uses the services that are detailed. These suppliers establish the corresponding security measures and guarantee compliance with the RGPD.

    
The service provider of the online store www.aguapuraesvida.com Strato:
        
What data does STRATO process when someone visits my website?

When a visitor visits our website, the IP addresses of this visitor are recorded and stored in log files. Strato saves the IP addresses of the visitor of our page to recognize and prevent attacks for a maximum of seven days.

 

    
The service provider of the Trusted Shop quality seal.
        
Trust Shops Trustedbadge integration

        
To display our Trusted Shops quality seal and the valuations collected, as well as to offer Trusted Shops products to buyers after placing an order, this website includes the Trusted Shops Trustbadge badge.

        
For the purposes of a weighting of interests, this allows us to protect mainly our legitimate interests when marketing our offer in an optimal way. The Trustbadge badge and the services advertised with it constitute an offer by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne (Germany).

        
Each time the Trustbadge flag is queried, the web server automatically saves the so-called server log file, which contains, for example, its IP address, the date and time of the visit, the amount of data transmitted and the requesting provider (access data), while recording the visit. This access data is not evaluated and is automatically overwritten no later than seven days after concluding your visit to the page.

        
Other personal data are only transmitted to Trusted Shops, insofar as, once an order has been placed, you have opted to use the Trusted Shops products or have already registered to enjoy their use. In this case, the contractual agreement between you and Trusted Shops will apply.

 

The service provider Zendesk Chat (Zopim Chat):
        
To give a correct online chat service, the provider uses tracking cookies, storing the user's Ip to analyze if you visit the web or not, and thus be able to contact him.

        
You can allow, block or delete the cookies installed on your computer by configuring the browser options

        
installed on your computer.

         

        
For more information about Firefox, click here:

         

        
http://support.mozilla.org/en/kb/cookies-informacion-que-los-sitios-web-guardan-en-#w_configurar-las-cookies

         

        
For more information about Chrome, click here:

         

        
http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647

         

        
For more information about Explorer, click here:

         

        
http://windows.microsoft.com/es-es/windows7/how-to-manage-cookies-in-internet-explorer-9

         

        
For more information about Safari click here:

         

        
http://support.apple.com/kb/ph5042

         

        
For more information about Opera click here:

         

        
http://help.opera.com/Windows/11.50/es-ES/cookies.html

 

The service provider © Cookiebot. All rights reserved. Cookiebot is a registered trademark of Cybot. Cybot has registered in Denmark. Commercial registration number: DK34624607. Service provider blocking and tracking cookies.

 

4. LEGITIMATION FOR THE TREATMENT OF DATA.

The legal basis for the treatment of the data of the Users will depend on the moment in which the personal data of the User, Potential Client or Client is collected or processed:

    
The legal basis for the treatment of the data collected through the form to participate in the form of consultations / comments to be published on the web is the consent. At the time of filling out the aforementioned form, the participant will accept the provisions of this Privacy Policy or specific clause.
    
The legal basis for the treatment of the data collected through the inquiry and information form as well as, the CHAT service will be the one to respond to queries or requests. These requests do not imply any contractual relationship.
    
The legal basis for the treatment of the data collected through the form for sending newsletters is the consent. At the time of filling out the aforementioned form, the interested party will accept the provisions of this Privacy Policy or specific clause.
    
The legal basis for the treatment of the data collected through the registration form for contracting the products is the existing contractual relationship .. At the time of filling out the aforementioned form, the interested party will accept the provisions of this Privacy Policy or clause specific.

5. PURPOSE OF THE TREATMENT AND DEADLINES OF CONSERVATION OF THE DATA.

The purposes for which each of the treatments will be carried out by OFD, are established in the different information clauses incorporated in each of the data collection channels-web forms, etc.-.

Notwithstanding the foregoing, we detail them in full below, together with the data retention period, carried out by OFD:

    
Contact form / form for publication of queries and / or comments and chat service: To be able to contact the User to resolve the query, doubt or suggestion, as well as to send him, in case he had requested it, username and password to access to your private area.

This data will be kept on the email provider's server without a cancellation period and as long as the affected party does not state their opposition. However, if the stored emails have to do with the provision of services, they will be kept for all the time that may arise obligations of the contractual relationship. (5 years - article 1964 of the Civil Code).

    
Information request form: These data will be used by OFD, to provide you with information and to contact you in relation to the interest expressed with respect to our organization or our products / services.
    
Registration Form: These data will be used by OFD, for the purpose of providing the contracted service / contractual purpose of selling the products you have purchased and to perform an internal management of the organization, accounting, tax and administrative. These data will be kept by OFD during the time when some type of responsibility derived from the application of the pre-contractual / contractual measures requested by the interested party (5 years - Article 1964 of the Civil Code) or will be kept for a period of 6 years. years (Article 30 Commercial Code).
    
Form for sending newsletters and advertising: This data will be used by OFD, to provide information and get in touch with you in relation to the expressed interest in receiving newsletters and advertising
    
Data collected through Cookies: Through the Cookies of which we inform you in our Cookies Policy, which we recommend you read, we collect data to personalize your experience and better meet your individual needs, improve our website, allow share comments on social networks, etc. These data will be kept according to the provisions of our Cookies Policy to which we refer.
    
Private zone: The User may access his private area with username and password and may modify or rectify his data whenever he wishes, being able to exercise his opposition to the treatment in his case or suppression, in our system by contacting us at info @ aguapuraesvida.com These data will be kept by OFD during the time in which some type of responsibility derived from the fulfillment of the contract and the rendering of services (5 years - article 1964 of the Civil Code) may be demanded.

6. OBLIGATION TO FACILITATE THE DATA REQUESTED.

In order to optimally execute the services, Users must provide us with the information and personal data requested in our forms. In case of not providing all the information requested and marked as mandatory, OFD will not be able to offer its services / products or send, as the case may be, the information requested and therefore the services / products on which the User is interested can not be provided. .

7. UNDERAGE

At OFD, we scrupulously comply with the requirements stipulated in the RGPD regarding the protection of minors' data, for which reason we do not knowingly collect any information from children under 14 years of age. In addition, we inform Users that this website is only directed to people over 18 years of age.

8. HOW WE PROTECT THE INFORMATION FROM USERS, POTENTIAL CUSTOMERS OR CLIENTS.

OFD implements physical, technical and organizational measures to maintain the security of personal data and to try to minimize the possibility of accidental or illegal destruction, accidental loss, unauthorized use, alteration, unauthorized modification, disclosure and / or access, as well as any other illegal way of processing your data, in accordance with the provisions of article 32 of the RGPD.

In this sense, and taking into account the state of the art, the costs of application and the nature, scope, context and purposes of the treatment, as well as the risks of probability and seriousness that may affect the rights and freedoms of natural persons, appropriate measures have been established to guarantee the level of security appropriate to the existing risk.

In any case, OFD has implemented sufficient mechanisms to:

    
Guarantee the confidentiality, integrity, availability and permanent resilience of the systems and treatment services. Restore the availability and access to personal data quickly, in case of physical or technical incident.
    
Verify, evaluate and assess, on a regular basis, the effectiveness of the technical and organizational measures implemented to guarantee the safety of the treatment.
    
Pseudonymize and encrypt personal data, if applicable.

 

 


Notwithstanding the foregoing, as a User you acknowledge and agree that Internet security measures are not impregnable and that the networks used on the Internet are not 100% secure, so any communication sent by this means can be intercepted and / or modified. by unauthorized persons, so as a user you should also exercise caution.

 

9. NOTICE OF VIOLATION OF PERSONAL DATA OR SECURITY GAPS.

The violation of personal data supposes a breach of the security of the information systems of OFD that causes or may cause the destruction, alteration, loss, unauthorized disclosure or access, accidental or not, to the personal data transmitted, stored or processed related with the provision of our services. For the case that the personal data that we store and / or treat in OFD are compromised in some way, we will proceed to notify opportunely to those affected, and in accordance with the provisions of article 33 of the RGPD.

10. COMMUNICATION OF DATA TO THIRD PARTIES.

Personal data that users or potential customers have been able to provide through our website, or during the provision of services, will not be sold, transferred and / or exchanged with unauthorized third parties, except by legal obligation, or in the cases established below in relation to the international data transfers we make from OFD. As well as in the established cases such as the transfer of data to transport companies, for the correct completion of the service.

On the other hand, Customer data may be transferred to the Tax Administration and other Public Administration Bodies, if required to do so.

11. INTERNATIONAL DATA TRANSFERS.

In OFD, we use Twitter. This social network is located in the United States. Therefore, any information we upload to that social network, assumes that we make an international transfer of data to the US because the data uploaded to our profiles are stored on the servers of that company, also in the US. Now, OFD, does not upload or treat through this platform personal data of users, who voluntarily decide to follow our page.

We inform our Users that Twitter is attached to the Privacy Shield and states in its Privacy Policy, linked above, that it complies with the aforementioned framework of protection of the European Union and the United States. You can consult the list here, and, here you can get more information about how Twitter transfers the data hosted on your platform. For complaints or claims regarding data protection we provide the following information:

Twitter, Inc. 1355 Market Street # 900 San Francisco, California 94103 Phone: (415) 222-9670

In OFD, we use Facebook. This social network is located in the United States. Therefore, any information we upload to that social network, assumes that we make an international transfer of data to the US because the data uploaded to our profiles are stored on the servers of that company, also in the US. Facebook, Inc. has obtained the certification of the EU-EE privacy shields frameworks. UU and from Switzerland-USA UU Likewise, OFD installs Facebook pixels on its website in order to make an interrelation of it with the profiles of users, as well as knowing the conversions produced with it.

As has been said, Facebook is attached to the Privacy Shield and states in its Privacy Policy, linked above, that it complies with the aforementioned framework of protection of the European Union and the United States. You can find more information here on how Facebook transfers the data hosted on your platform. For complaints or claims regarding data protection we provide the following information:

Facebook, Inc. 1 Hacker Way 94025 Menlo Park California 94025, USA Phone: (1) - (650) -543-4800

At OFD, we use Google Inc .. This social network is located in the United States. Therefore, any information we upload to that social network, assumes that we make an international transfer of data to the US because the data uploaded to our profiles are stored on the servers of that company, also in the US. Google Inc. and its subsidiaries in the US UU comply with EU-EE Privacy Shields UU and Switzerland-EE. UU Likewise, OFD uses the Google Analitycs service and Google Adwords on its website in order to know the traceability of visits by users on its website in the first case, and produce ads and improve sales through ads in the second case .

As stated, Google Inc. is a member of Privacy Shield and states in its Privacy Policy, listed above, that it complies with the aforementioned framework of protection of the European Union and the United States. You can find more information here on how Google+ transfers the data hosted on your platform. For complaints or complaints regarding data protection we provide the following information: Google Headquarters 1600 Amphitheater Parkway

Google Headquarters 1600 Amphitheater Parkway Mountain View, CA 94043 United States

At OFD, we use YouTube. This social network is located in the United States. Therefore, any information we upload to that social network, assumes that we make an international transfer of data to the US because the data uploaded to our profiles are stored on the servers of that company, also in the US. YouTube LLC and its subsidiaries in the US UU comply with EU-EE Privacy Shields UU and Switzerland-EE. UU Now, OFD, does not upload or treat through this platform personal data of users, who voluntarily decide to follow our page.

As has been said, YouTube is attached to the Privacy Shield and states in its Privacy Policy, linked above, that it complies with the aforementioned framework of protection of the European Union and the United States. You can find more information here on how YouTube transfers the data hosted on your platform. For complaints or claims regarding data protection we provide the following information:

San Bruno 901 Cherry Avenue San Bruno, CA 94066 United States

At OFD, we use Instagram. This social network is located in the United States. Therefore, any information we upload to that social network, assumes that we make an international transfer of data to the US because the data uploaded to our profiles are stored on the servers of that company, also in the US. Instagram complies with the EU-US and Switzerland-US privacy shields. Now, OFD does not upload or treat personal data of the users through this platform, being those who voluntarily decide to follow our page.

As has been said, Instagram is attached to the Privacy Shield and states in its Privacy Policy, linked above, that it complies with the aforementioned framework of protection of the European Union and the United States. You can find more information here on how Instagram transfers the data hosted on your platform. For complaints or claims regarding data protection we provide the following information:

Attn: Law Enforcement Response Team 1601 Willow Road Menlo Park, CA 94025 United States

 


12. DATA PROTECTION RIGHTS.

Any person, may exercise the rights of access, rectification, deletion, limitation of processing, the right to portability, unless it is subject to automated processing, including the preparation of profiles and the right to oppose the personal data that work in any of the files of which OFD is responsible, requesting it by any means that leaves a record of your sending and receiving, clearly expressing your desire and accompanying a photocopy of your ID and how many documents are necessary to prove your identity. Do not forget to indicate the reasons that justify the exercise of the law. For this, a writing can be directed, either to the email address info@aguapuraesvida.com, or to the address Plaza Mayor nº9 3º, 10640 Casar de Palomero, Cáceres. We have at our Users' disposal forms to exercise these rights, you can request them in our contact form. What can you request exactly?

 

Right of access: You may request information about whether OFD is processing your personal data.

    
Right of rectification: You can request the rectification of the data, in case these are incorrect, as well as the suppression of the same.

    
Right of cancellation: You may request the cancellation of the data; and in case of any limitation, OFD will keep the data duly blocked, only for the exercise or defense of claims.

    
Right of opposition: You may request that we stop treating the data in the manner stated, unless for legitimate reasons we should continue to treat them, a circumstance that we will expressly state.

    
Right to request the limitation of your treatment: You may request at any time that we limit the processing of the data when one of the following cases occurs:
        
When challenging the accuracy of the data processed and for a period that allows OFD to verify the accuracy of the data.
        
When the data processing is illegal according to current legislation and the affected party chooses to restrict its use instead of its elimination.
        
When the affected party requires their data for the establishment, exercise or defense of legal claims.

    
Right to data portability: So, in the event that the data are processed in an automated way, they are returned or transferred to another company indicated by the User in a structured, automated and commonly used format.

    
Right to delete: You can request the deletion of your personal data and OFD must delete them without undue delay when:
        
The data is no longer necessary in relation to the purposes for which it was collected or processed.
        
The affected party withdraws the consent on which the processing of the data is based, and there is no other legal basis for this.
        
The affected person opposes the treatment because it is aimed at the direct marketing of products.
        
The data has been processed illegally.
        
The data must be erased to comply with a legal obligation at the community and / or national level.

In addition, Users have other rights, namely:

    
Right to withdraw the consent given: The User may withdraw the consent given for the processing of personal data for a specific purpose, when he so wishes, he should only contact us exercising this right.
    
Right to claim before the Control Authority: Any User may contact the Control Authority, in case he considers that, OFD is treating his data in a wrong way. In the case of Spain, the control authority is the Spanish Agency for Data Protection, address at C / Jorge Juan, 6, 28001-Madrid and contact numbers: 901 100 099/91 266 35 17.

Low newsletter link: https://www.aguapuraesvida.com/epages/63980987.sf/es_ES/?ObjectPath=/Shops/63980987&ViewAction=ViewNewsletter

13. BLOG.

Our website does NOT have a section of Blog in which Users are allowed to post comments. We do this through an external website, www.aguapuraesvida.es Users may also share our articles through the social networks where we are present, so Users should be cautious and read the Conditions and Privacy Policies of the cited social network.

14. SOCIAL NETWORKS

OFD is present on Twitter, Facebook, Linkedin, Google+, Instagram and YouTube, notwithstanding the fact that it may use others in the future. That is why, through this Privacy Policy, it is acknowledged responsible for the treatment in relation to the data. published by OFD on said platforms, as well as the data that Users send privately to OFD in order to be extracted -for example, communications so that OFD can answer a question.

Notwithstanding the foregoing, through the profiles, OFD does not share or communicate any personal information of the Users, "followers" of Twitter, Facebook, etc. We take advantage of this Privacy Policy to inform Users that the profile of OFD in the aforementioned social networks, it is open to the general public, without limitation of access to other users, in order that our brand, services, contests, contests, etc. be seen by as many people as possible. That is why, in case Users, followers of our profiles send personal information on our wall, it will be their exclusive responsibility.

Anyone who does not want to be a "follower" of OFD in the social networks in which they are present, only has to stop following said profile following the provisions of the Privacy Policies and Terms and Conditions of the social network in question. The data of the Users uploaded to our profiles will remain in these from the time the User gives his consent until he withdraws it, requesting it from the platform. The treatment that OFD carries out within the social networks will be, at most, the one that the social network allows. to the corporate profiles. For what OFD may inform, when the law does not prohibit it, its followers, and, by any means allowed by the social network, about its activities, contests, contests, services, etc. as well as providing personalized customer service through the social network.

Any User may exercise the data protection rights, by contacting OFD at the address and email address indicated in the section corresponding to them. Under no circumstances will OFD extract data from social networks if you do not have the express consent of the user to do so. We urge Users to read the Privacy Policies and Terms and Conditions of the social networks where we are present.

15. RECEPTION OF CURRICULUM VITAE.

OFD does not admit the receipt of Curriculum Vitae through the electronic mail provided on this web page, nor if it is sent by the Users through the forms available on the page, for not having any open selection process. In view of this, any Curriculum that is received by email, or by completing any form, will be deleted and deleted. Being able, however, to use the email address of contact, to inform of the deletion of the Curriculum to the interested.

16. CONDITIONS.

We strongly recommend that Users also visit the General Conditions, Privacy Policy and Cookies Policy sections that regulate, among many other aspects, the use, disclaimers and limitations of liability that govern this website.

Last modified May 24, 2018

 



17. Cookies Policy

This site uses cookies, which are small files that are downloaded on your computer to access certain web pages. Cookies allow a website, among other things, store and retrieve information about browsing habits of a user or your computer, depending on the information they contain and the way you use your computer, can be used to recognize to the user.
The website uses Google Analytics, a service Google Analytics, Inc. ( "Google"). Google Analytics uses cookies, text files placed on your computer in order to carry out an analytical Web about how to use Web users. The information generated by the cookie about your use of the Website (including your IP address) will be transmitted and stored by Google on servers in the United States Internet. Google does not
will associate your IP address with any other data held by Google.
Can you refuse treatment of the data or information by rejecting the use of cookies by selecting the appropriate settings on your browser, however, you should know that doing so may not be able to use the full functionality of this website. For more information about Google Analytics click here:

https://developers.google.com/analytics/devguiusage
 

In addition, you can prevent the registration of the data provided by the cookie Google regarding the use of the website (including your IP address) and the processing of these data by Google by downloading and installing in suordenador browser plugin available through the following link:


https://tools.google.com/dlpage/gaoptout?hl=es

Can you allow, block or delete cookies installed on your computer by configuring your browser options
installed on your computer.

For more information on Firefox click here:


http://support.mozilla.org/es/kb/cookies-informacion-que-los-sitios-web-guardan-en-#w_configurar-las-cookies

For more information on Chrome click here:
http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647

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RIGHTS AND OBLIGATIONS OF OFD

OFD solely liable for the services provided by it and its contents directly caused by the Portal. DFO is committed to the adoption of means and measures necessary to ensure security and privacy in communications. No answer when taken with the relevant security measures, these were vulnerable to external agents. OFD not be responsible or even indirectly or indirectly, for any content, information, opinion or statement of any kind, which has its origin in the User or third persons or entities who may have access, communicate, communicate, try, exhibit or sell that information to the Website owned by OFD. OFD reserves the right to temporarily suspend the service without notice to the user as long as necessary to perform maintenance, update or improve the service. It may also modify the conditions of access specific content location I member of the Portal, as well as prevent, restrict, block, delete or withdraw access to services for users when they do not do use lawful, honest and diligent services provided on the site. OFD does not ensure permanent availability and continuity of the Portal due to interruptions, failures etc.. nor liable for any damage that may be caused to the Users by computer viruses or external agents that third parties may place on the Website or in the electronic documents and files stored on the computer system.

Prices

Based on our trade policy, OFD final prices may vary at any time, either by loyalty, by manufacturer or by changing to adapt to market conditions at any time, always respecting the prices that they will appear on the site at the time respecting the purchase commitments. Also, OFD reserves the right to offer special offers, discounts or rebates to customers voluntarily directed it deems appropriate and may not be required or requested at any time by customers who do not meet the conditions of the offer. For deliveries in the country, the VAT is included in the final price. On international shipments will be charged VAT of 21%, provided that the buyer is not identified as intra-operator.

PAYMENT

The payment methods we are currently included in the shopping cart are:


CREDIT CARD:


Thanks to ING Direct and Redsys, we provide a virtual POS with which to pay by credit cards like, Visa, MasterCard, American Express, Diners Club.

FOR YOUR SAFETY WE DO NOT HAVE ACCESS TO INFORMATION TO FACILITATE THEIR CARDS THROUGH PAYPAL.

Commission: 0%


ACCOUNT PAYMENT Paypal:


PayPal is the global network of electronic payments safely operating in over 100 countries. With PayPal you can make online purchases safely and sincompartir your financial information to any merchant.
The first time you pay with PayPal, you will be automatically registered anAccount PayPal (for free). In order to complete the purchase, you must type the details of your credit or debit card. The card datosde be safely stored in your PayPal account, and you can use your account aguapuraesvida.com and other commercial websites that accept PayPal.
For safety in case of doubt the authenticity of the user or improper use of a PayPal account, we reserve the right to back surgery and immediately notify PayPal for blocking the bill.

Alternatively, now also allow payments to users who are not customers of Paypal but who wants to use their services. They accept all types of credit or debit cards, including American Express. For more information on this service check their website at: www.paypal.com

Commission: 0%

Transfers or banking income:

Once processed your order, we will provide your email address bank details where to income.


It is very important for proper validation and identification of the order, that the motive or transfer concept specify your full name or order number. We in less than 24 hours after the confirmation from our bank, we will send a confirmation email as well as information on when you leave the order. If after 24 hours since you made the payment, not received confirmation from us, please contact us to confirm the entry phone. It is important to keep the receipt or proof of management to be able to check and identify the payment or transfer.


Commission: 0%

CONTRAREEMBOLSO:


It gives how the COD payment option for purchasing our products. OFD retains the right not to accept this payment method at any time. OFD also retains the right to refuse orders processed by this means as it deems appropriate.

Payment not accepted for zones G1, G2, G3, G4, Andorra, canary islands, Ceuta and Melilla.

 

Commission: 2%

 

TERMS OF DELIVERY AND DELIVERY NATIONWIDE IN (SPAIN)

Preferred courier service we currently use for Peninsular Spanish national territory and Portugal is MRW and FREE SHIPPING manage as a customer starting from 49 . The amount is included in the product price. The estimated time for these shipments is 24-48 hours in business days from receipt of checkout , which will be sent to the customer via mail , which is usually on the same day if the order is placed before 12 hours and after this if it takes 9 hours on weekdays. Correos Express make two delivery attempts in case of failure to deliver the product , this will be 15 days in the branch area and if within that time the item is collected , it returned to its origin . If not announced the cancellation order , the delivery and return shipping will be charged to the buyer .

Preferred service delivery for the  Balearics  is to MRWThe estimated shipments in Balearic Islands time is 2-3 business days. , from confirmation of checkout , which will be sent to the customer days via mail , which is on the same day if the order is made ​​before the next 12 hours and if performed after 12h on working days , whether for reasons of force majeure MRW can not deliver within the agreed time . MRW make two delivery attempts in case of failure to deliver the product , this will be 15 days in the branch area and if within that time the item is collected , it returned to its origin . If not announced the cancellation order , the delivery and return shipping will be charged to the buyer .

By POST only ships on Monday of each week of orders received before Sunday 20h. If Monday is a holiday , shipping will be made the next business day . The deadline for submission is in 8 to 10 business days for the Canaries and 3-5 days to Ceuta and Melilla.

 

 

 

 

Delivery times and prices Peninsular Spanish national territory and Portugal :

Delivery in 1-2 working days from receipt of shipment. Free shipping for orders over 49 €

 

Cálculo: costes de entrega = peso * multiplicador + precio base

Peso desde Peso hasta Multiplicador Precio base (Total)
0 kg < 2 kg € / kg
2 kg < 5 kg € / kg
5 kg < 50 kg Peso máximo € / kg

 

 

Delivery times and prices ZONE CANARY and Melilla and BALEARICS , CORREOS:

Free shipping for orders over 150 .

Peso desde Peso hasta Multiplicador Precio base (Total)
kg < 2 kg  € / kg  €
kg < 5 kg  € / kg  €
kg < 50 kg Peso máximo  € / kg  €
   kg    € / kg  €
Peso máximo permitido para esta forma de entrega   kg 

 

This price includes shipping  but not customs clearance and local taxes as may be IGIC Canary , which shall be paid by the customer on arrival

Delivery times and prices BALEARICS AREA express:

Delivery in 2-3 working days from receipt of shipment. Free shipping for orders over 300 €

 

 

Peso desde Peso hasta Multiplicador Precio base (Total)
0 kg < 5 kg € / kg
5 kg < 10 kg € / kg
10 kg < 15 kg € / kg
15 kg < 20 kg € / kg
20 kg < 24 kg Peso máximo € / kg
  kg   € / kg
Peso máximo permitido para esta forma de entrega  kg

 


In all orders, OFD output sends a confirmation facilitating shipments locator package and giving an approximate time of arrival as well as how to make the shipment tracking. If more than 24 hours since we inform you of the release of his package, has not received the email with the information and locator, please contact us to confirm it by phone. For any information, monitoring or claim at the post office, or MRW SEUR is very important to have it. The shipments Locator is like the Package ID and records information of all sites where it passes until it reaches its destination.

All our packages are certified and require identification and signature to collect them. Upon receiving a broken or defective merchandise, please submit the claim at the post office, FedEx or Seur and contact us within 7 business days. It is important that if you notice significant damage in the shipping package, be notified on the delivery note of the carrier, otherwise we may be difficult to deal with the complaint.



In all orders, OFD output sends a confirmation facilitating shipments locator package and giving an approximate time of arrival as well as how to make the shipment tracking. If more than 24 hours since we inform you of the release of his package, has not received the email with the information and locator, please contact us to confirm it by phone. For any information, monitoring or claim at the post office, or MRW SEUR is very important to have it. The shipments Locator is like the Package ID and records information of all sites where it passes until it reaches its destination.

All our packages are certified and require identification and signature to collect them. Upon receiving a broken or defective merchandise, please submit the claim at the post office, FedEx or Seur and contact us within 7 business days. It is important that if you notice significant damage in the shipping package, be notified on the delivery note of the carrier, otherwise we may be difficult to deal with the complaint.

 


CONDITIONS FOR INTERNATIONAL SHIPMENTS

CONDITIONS FOR INTERNATIONAL SHIPMENTS

In cost of postage in international shipments are not included in the product price.
Product shipping is done by MRW to areas G1 and G2.
In addition to some countries in the region G1 have a delivery system for low cost inferioes 2 kg weights. For G3 and G4 areas must request shipping via mail The cost is reflected at the time of processing the order before confirming.
 

In international shipments areas G3 and G4, the product will not be an impact on 21% of VAT, as the competent customs office charged him and applicable taxes payable by the purchaser. So the shop products are discounted by 21%, which makes the shopping cart automatically.

MRW make two delivery attempts in case of failure to deliver the product, this will be 15 days at the branch in that area and if not collected within the material, return to origin. If you have not reported the cancellation of an order will be charged the shipping and return postage to the buyer plus costs management.
Countries in each area
Countries
G1 Germany, Austria, Belgium, Denmark, France, Holland, Italy, Luxembourg, Poland, UK, Czech Republic and Switzerland.
G2 Bulgaria, Slovenia, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Norway, Slovakia, Romania, and Sweden.
G3 U.S.A. and Canada.
G4 Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Dominican Republic, Uruguay and Venezuela.

Delivery times and prices ZONE G1:

Delivery in 3-4 business days from receipt of shipment.
Free shipping for orders over 215 €.

 

 
Peso desde Peso hasta Multiplicador Precio base (Total)
kg < 20 kg  € / kg  €
20 kg < 30 kg  € / kg  €
   kg    € / kg  €

Peso máximo permitido para esta forma de entrega   kg 



Delivery times and prices ZONE G2:

Delivery in 3-4 business days from receipt of shipment. Free shipping for orders over 450 €.

 

 
Peso desde Peso hasta Multiplicador Precio base (Total)
kg < 2 kg  € / kg  €
kg < 20 kg  € / kg  €
20 kg < 40 kg Peso máximo  € / kg  €
   kg    € / kg  €
Peso máximo permitido para esta forma de entrega   kg 


 

 



-> Portugal: 1-2 business from shipping confirmation, free shipping costs.


For the other countries not included in this list should refer to product shipping amount requested through the mail info@aguapuraesvida.com

For deliveries to countries outside the European Union, the Canary Islands, Ceuta and Melilla, are not included in destination customs charges and other taxes (tariffs) will be the recipient who will have to pay the cash in order to receive the goods.

The recipient is responsible for all import fees and taxes generated at the office of destination, whether the merchandise is delivered as if it takes over.

Will try to send the request is made in the shortest time possible, but the recipient must take into account the provisions of the country of destination for the import of goods ordered, as OFD does not have responsibility for the same. They will not be attributable to the effects OFD strikes, war or other circumstances beyond their control.

OFD will not be responsible for delays in customs clearance or if local authorities decide to confiscate any item contained in a shipment.

Shipping charges for all products exported are based on calculated volumetric weight and delivery destination.


For purchases of an appliance, we recommend first looking the technical specifications of the device. Our appliances are for 220v current (50 Hz) and to have a different current, will not work without the corresponding current transformer. Before buying check with someone who can advise on their country.



-> CUSTOM-TAX

The prices of the products that are on sale in our e-commerce portal do include Value Added Tax (VAT).

Please note that the prices quoted from our products include shipping costs for the entire Spanish territory but not abroad and also does not include taxes or import duties, to be paid in cash on arrival by the receiver of the goods.

In international shipments areas G3 and G4, the product will not be an impact on 21% of VAT, as the competent customs office charged him and applicable taxes payable by the purchaser. So the shop products are discounted by 21%, which makes the shopping cart automatically.

The purchasing system is subjected to the laws in force in Spain, therefore sales operations shall be conducted at the home office of OFD: PLAZA MAYOR Nº 9 3º, 10640 CASAR DE PALOMERO, CÁCERES, Spain.


OFFERS

All our offers are posted on our home page, as well as information and conditions of the offer. The offers made by OFD, only valid until the expiration of the period specified or stock depletion. All orders that have not been paid at the agreed time, are superseded and excluded from benefiting from any bid offered. Only customers who have requested to receive our email newsletter receive any kind of offer. In any case both turn can request to receive, how to disable it at any time. All our newsletters have implemented a link at the end for those customers who do not wish to receive any time off.

 

RETURNS

1. aguapuraesvida.com Service
 
Oriented dedication to our customers , the information as complete as possible , transparency and our full customer service are the reason for our success and our difference. We seek a close and rapid treatment for the best possible way to solve any questions .
 
We want the online purchase is not cause for suspicion and coldness , but rather, who can provide exceptional , personalized and friendly service . That's why we strive to provide our customers :
 
Manuals in Castilian on ALL our products.
Technical Services in Spain for ALL our products: our customers do not have to send their appliances repaired to manufacturers outside of Spain .
2-year warranty and some more appliances. This is indicated in the file for each product.
Aguapuraesvida.com warranty covers only products sold : warranty does not cover products sold by other retailers, although we are distributors of the brand.
Shipping : Customers who have a fault attributable to guarantee not have to pay shipping costs , as established by the Law of Guarantees .
Accessories and spare parts for all products we sell, even after being discontinued . Only available to our customers. In almost the applicant is not a client , will be evaluated whether or not supply spare parts .
Can you connect with us by phone, email , Facebook, forum or blog.
Two . Warranty aguapuraesvida.com
 
In the page of each of our products you can see the warranty periods that each manufacturer offers .
 
In all appliances warranty is at least 2 years , and some manufacturers. View tab of each product.
Accessories and warranty repairs is 6 months.
 

RETURNS

You have 14 working days from the receipt of the materialin which without justification may return the products purchased as long as they are in perfect condition.  To make the refund, you must inform us in advanceor by emailwriting from your email account associated with devoluciones@aguapuraesvida.comor as recommended by different organizations consumerby registered letter to the following address
PLAZA MAYOR Nº 9 3º, 10640 CASAR DE PALOMERO, CÁCERES, SpainIf you want to cancel the orderyou must inform us within 24 hours since you made​​. If the package has not come can cancel and return the money but if you are outit will not be possible until he returns. If you ordered the cancellation of your order and it has been sent, you must refuse it at your destination and contact us within a maximum of 14 working days from the date of receiptThe refund will be made ​​in the same way it was paidProducts must be returned unused and not accept the return of used equipment that do not have manufacturing defects, as once used can not be sold again. Opening the packaging to check the material does not imply use. 

 
Also must deliver the product with all tags attached, with all items included in the order and with its original packaging in good condition, to be like the product we suffer a devalución that affect the customer, and the amount of impact depends on the state in which the material is received. Customs charges and local taxes are the responsibility of the customer. 
 
The shipping and return costs back and local taxes, customs fees or the like as brand new regulations, the buyer must pay them.
 
They are not covered by warranty :
 
Breakage from falls, bumps , moisture damage , electric shock .
Improper use , have used the machine for different applications that has been designed , neglect , overuse ( all appliances and utensils you can find on this website are for domestic use, not for commercial use ) , dirt .
Machines damaged by carriers : why we recommend keeping the packaging and if not possible , when for plenty of apparatus , it is perfectly protected porespan all around .
Handling machines .
The warranty will be worth : - If you modify, alter or replace some of the same data or proof of purchase. - If handled externally or internally or repair the secured device itself , without knowledge of Technical Services or designee . To make use of the warranty , it is essential that the box sent to the technical service include a photocopy of the invoice . To enforce the warranty contact us by phone +34 914626880 or send us an e- mail to the following address devoluciones@aguapuraesvida.com is very important to properly send and contact us with any questions that we will offer no information to there is no delay or mishap .
2.1. Customers aguapuraesvida.com
The guarantee is effective from the date of issuance of the invoice of the product. To make effective our customers do not need to do anything (submit signed cards, send warranty card, make any notification). Simply save the invoice as proof of purchase and warranty (or the customer tell us the name to which the invoice is issued for comprobremos purchase was made in our shop) and the serial number of the device.
Our technical service is in Spain . In case of breakdown customers should contact us at:
info@aguapuraesvida.com
Or on the phone 914626880 Customer Service .
We take care to collect and ship the item with Correos Express or similar , If the breakdown or failure is out of warranty , are charged € 12 collection , plus 12 € shipping , plus the cost of the repair.
2.2 . No customers aguapuraesvida.com
Guarantees: We frequently receive inquiries to repair appliances from people who bought elsewhere , abroad or directly to the manufacturer. They contact us because they have no warranty coverage or have to send their machines elsewhere. Please note that the warranty does not cover aguapuraesvida.com Electronics sold by us, or people who tell us that the machine and gave the name to know who made the purchase.
 
Three . Guarantees transport
 
Carriers provide within 24 hours to claim in the event that the shipments arrive with any damage or deterioration resulting from transport.
It is imperative that when you receive your merchandise be reviewed and if any damage we find fellowship in less than 24 hours time. If you avisáis us past the first 24 hours after signing the delivery note , we can not claim and aguapuraesvida.com not be liable for such damages.
 
April . Warranties outside Spain
 
Aguapuraesvida.com guarantee covers all products sold to other countries, but in these cases do not cover the shipping and forwarding devices .
 
May . clarifications
 
Please , for any point that it is not clear enough, thank you you get in touch directly with us or our phone info@aguapuraesvida.com Customer Service (914626880) .
 
 
The warranty will be worth : - If you modify, alter or replace some of the same data or proof of purchase. - If handled externally or internally or repair the secured device itself , without knowledge of Technical Services or designee . To make use of the warranty , it is essential that the box sent to the technical service include a photocopy of the invoice . To enforce the warranty contact us by phone +34 914626880 or send us an e- mail to the following address devoluciones@aguapuraesvida.com is very important to properly send and contact us with any questions that we will offer no information to there is no delay or mishap .





PURCHASE GUARANTEE

OFD, guarantees the replacement of any item that arrives broken or defective, inform us within 14 working days from receipt of order. Overcome those 14 business days to two years, would proceed to repair the product under warranty, and the consumer and user must inform the seller of the lack of conformity within two months after he has knowledge of it.

Is totally excluded from the warranty are defects caused by neglect, beatings, domestic accidents, ill-use or misuse, unsuitable voltage.

Once valued, if indeed it is a defect or manufacturing flaw, OFD will repair, replace and cover all shipping costs incurred in the first two years of warranty.

The warranty will be worth: - If you modify, alter or replace some of the data in the same or proof of purchase. - If handled externally or internally or repair the device itself secured, without knowledge of Technical Services and authorized personnel. To make use of the warranty, it is essential that the box sent to Technical Services include a photocopy of the invoice. To enforce the guarantee, please contact us by phone +34 605547058 or send us an e-mail to the following address devoluciones@aguapuraesvida.com is very important to properly send and contact us with any questions that we will offer the necessary information to avoid is no delay or mishap.

LAW

Purchases made on aguapuraesvida.com are subject to the Spanish regulations and other related legislation, meaning that the purchases to OFD. NIF: 36098594-W with its registered office at
PLAZA MAYOR Nº 9 3º, 10640 CASAR DE PALOMERO, CÁCERES, (Spain) The declaration of invalidity of one or more of the general conditions established nonessential not entail the nullity of the purchase agreement reached to continue force. OFD is entitled to unilaterally amend any and all of the obligations under these Terms and Conditions, without prior notice, but always respecting commitments. Also is able to restructure, modify or delete any information, services or content on the Website without prior notice, respecting the commitments. For your interest, we recommend you check them from time to time.

"The parties submit, at its option, to resolve conflicts and to waive any other jurisdiction, the courts of the domicile. Also, as an entity attached to TRUST ONLINE and the terms of its Code of Ethics, in case of disputes relating to recruitment and online advertising, data protection, child protection and accessibility, you can go to system-of-court dispute of TRUST ONLINE (www.confianzaonline.es). "