SHIPPING TERMS

SHIPPING TERMS

SHIPPING TERMS

TERMS OF DELIVERY AND DELIVERY NATIONWIDE IN (SPAIN)

Preferred courier service we currently use for Peninsular Spanish national territory and Portugal is MRW and FREE SHIPPING manage as a customer starting from 49 . The amount is included in the product price. The estimated time for these shipments is 24-48 hours in business days from receipt of checkout , which will be sent to the customer via mail , which is usually on the same day if the order is placed before 9 hours and after this if it takes 12 hours on weekdays. MRW make two delivery attempts in case of failure to deliver the product , this will be 15 days in the branch area and if within that time the item is collected , it returned to its origin . If not announced the cancellation order , the delivery and return shipping will be charged to the buyer .

Preferred service delivery for the Canaries, Balearics , Ceuta and Melilla is to MRW (Valid shipping by POST , except Baleares). The estimated shipments in Balearic Islands, Ceuta and Melilla time is 2-3 business days and about 3 to 5 business destinations in the Canary Islands, from confirmation of checkout , which will be sent to the customer days via mail , which is on the same day if the order is made ​​before the next 12 hours and if performed after 12h on working days , whether for reasons of force majeure MRW can not deliver within the agreed time MRW make two delivery attempts in case of failure to deliver the product , this will be 15 days in the branch area and if within that time the item is collected , it returned to its origin . If not announced the cancellation order , the delivery and return shipping will be charged to the buyer .

By POST only ships on Monday of each week of orders received before Sunday 20h. If Monday is a holiday , shipping will be made the next business day . The deadline for submission is in 8 to 10 business days for the Canaries and 3-5 days to Ceuta and Melilla.

 

Delivery times and prices Peninsular Spanish national territory and Portugal :
Cálculo: costes de entrega = peso * multiplicador + precio base

Peso desde Peso hasta Multiplicador Precio base (Total)
0 kg < 2 kg € / kg
2 kg < 5 kg € / kg
5 kg < 50 kg Peso máximo € / kg

 


Delivery times and prices BALEARICS AREA EXPRESS:

Delivery in 2-3 working days from receipt of shipment. Free shipping for orders over 300 €

 

Peso desde Peso hasta Multiplicador Precio base (Total)
0 kg < 5 kg € / kg
5 kg < 10 kg € / kg
10 kg < 15 kg € / kg
15 kg < 20 kg € / kg
20 kg < 24 kg Peso máximo € / kg
  kg   € / kg
Peso máximo permitido para esta forma de entrega  kg

 

Delivery times and prices ZONE CANARY and Melilla and BALEARICS AREA, CORREOS:

Delivery within 3-5 business days from receipt of shipment. Free shipping for orders over 150 .

Peso desde Peso hasta Multiplicador Precio base (Total)
kg < 2 kg  € / kg  €
kg < 5 kg  € / kg  €
kg < 50 kg Peso máximo  € / kg  €
   kg    € / kg  €
Peso máximo permitido para esta forma de entrega   kg 

 

This price includes shipping  but not customs clearance and local taxes as may be IGIC Canary , which shall be paid by the customer on arrival


In all orders, OFD output sends a confirmation facilitating shipments locator package and giving an approximate time of arrival as well as how to make the shipment tracking. If more than 24 hours since we inform you of the release of his package, has not received the email with the information and locator, please contact us to confirm it by phone. For any information, monitoring or claim at the post office, or MRW SEUR is very important to have it. The shipments Locator is like the Package ID and records information of all sites where it passes until it reaches its destination.

All our packages are certified and require identification and signature to collect them. Upon receiving a broken or defective merchandise, please submit the claim at the post office, FedEx or Seur and contact us within 7 business days. It is important that if you notice significant damage in the shipping package, be notified on the delivery note of the carrier, otherwise we may be difficult to deal with the complaint.



Preferred service delivery for the  Balearics  is to MRWThe estimated shipments in Balearic Islands time is 2-3 business days. , from confirmation of checkout , which will be sent to the customer days via mail , which is on the same day if the order is made ​​before the next 12 hours and if performed after 12h on working days , whether for reasons of force majeure MRW can not deliver within the agreed time . MRW make two delivery attempts in case of failure to deliver the product , this will be 15 days in the branch area and if within that time the item is collected , it returned to its origin . If not announced the cancellation order , the delivery and return shipping will be charged to the buyer .

By POST only ships on Monday of each week of orders received before Sunday 20h. If Monday is a holiday , shipping will be made the next business day . The deadline for submission is in 8 to 10 business days for the Canaries and 3-5 days to Ceuta and Melilla.

 

 

 


CONDITIONS FOR INTERNATIONAL SHIPMENTS

CONDITIONS FOR INTERNATIONAL SHIPMENTS

In cost of postage in international shipments are not included in the product price.
Product shipping is done by MRW to areas G1 and G2.
In addition to some countries in the region G1 have a delivery system for low cost inferioes 2 kg weights. For G3 and G4 areas must request shipping via mail. The cost is reflected at the time of processing the order before confirming.
 

In international shipments areas G3 and G4, the product will not be an impact on 21% of VAT, as the competent customs office charged him and applicable taxes payable by the purchaser. So the shop products are discounted by 21%, which makes the shopping cart automatically.

MRW make two delivery attempts in case of failure to deliver the product, this will be 15 days at the branch in that area and if not collected within the material, return to origin. If you have not reported the cancellation of an order will be charged the shipping and return postage to the buyer plus costs management.
Countries in each area
Countries
G1 Germany, Austria, Belgium, Denmark, France, Holland, Italy, Luxembourg, Poland, UK, Czech Republic and Switzerland.
G2 Bulgaria, Slovenia, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Norway, Slovakia, Romania, and Sweden.
G3 U.S.A. and Canada.
G4 Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Dominican Republic, Uruguay and Venezuela.

Delivery times and prices ZONE G1:

Delivery in 3-4 business days from receipt of shipment.
Free shipping for orders over 215 €.

 

 
Peso desde Peso hasta Multiplicador Precio base (Total)
kg < 20 kg  € / kg  €
20 kg < 30 kg  € / kg  €
   kg    € / kg  €
Peso máximo permitido para esta forma de entrega   kg 


Delivery times and prices ZONE G2:

Free shipping for orders over 450 €.

 
Peso desde Peso hasta Multiplicador Precio base (Total)
kg < 2 kg  € / kg  €
kg < 20 kg  € / kg  €
20 kg < 40 kg Peso máximo  € / kg  €
   kg    € / kg  €
Peso máximo permitido para esta forma de entrega   kg 



-> Portugal: 1-2 business from shipping confirmation, free shipping costs.

For the other countries not included in this list should refer to product shipping amount requested through the mail info@aguapuraesvida.com

For deliveries to countries outside the European Union, the Canary Islands, Ceuta and Melilla, are not included in destination customs charges and other taxes (tariffs) will be the recipient who will have to pay the cash in order to receive the goods.

The recipient is responsible for all import fees and taxes generated at the office of destination, whether the merchandise is delivered as if it takes over.

Will try to send the request is made in the shortest time possible, but the recipient must take into account the provisions of the country of destination for the import of goods ordered, as OFD does not have responsibility for the same. They will not be attributable to the effects OFD strikes, war or other circumstances beyond their control.

OFD will not be responsible for delays in customs clearance or if local authorities decide to confiscate any item contained in a shipment.

Shipping charges for all products exported are based on calculated volumetric weight and delivery destination.


For purchases of an appliance, we recommend first looking the technical specifications of the device. Our appliances are for 220v current (50 Hz) and to have a different current, will not work without the corresponding current transformer. Before buying check with someone who can advise on their country.



-> CUSTOM-TAX

The prices of the products that are on sale in our e-commerce portal do include Value Added Tax (VAT).


Please note that the prices quoted from our products include shipping costs for the entire Spanish territory but not abroad and also does not include taxes or import duties, to be paid in cash on arrival by the receiver of the goods.

In international shipments areas G3 and G4, the product will not be an impact on 21% of VAT, as the competent customs office charged him and applicable taxes payable by the purchaser. So the shop products are discounted by 21%, which makes the shopping cart automatically.

The purchasing system is subjected to the laws in force in Spain, therefore sales operations shall be conducted at the home office of OFD: PLAZA MAYOR Nº 9 3º, 10640 CASAR DE PALOMERO, CÁCERES, España.

 

 

 

Spain.