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Privacy Policy

In order to guarantee and protect the privacy and confidentiality of the personal data of the Users of our website and in order to protect their privacy and privacy, we have drafted, in accordance with current legislation, this Policy. Privacy.

The terms set out below and especially the duty of confidentiality will be mandatory for all internal or external personnel who work or could work with us and who have access to the data you provide, either during browsing on our website, through the use of our forms or during the hiring or rendering of services.

We reserve the right to modify the content of this Privacy Policy, in order to adapt it to legislative or jurisprudential news, as well as to reports or opinions issued by the Spanish Data Protection Agency or the Article Working Group 29

In the event that we are going to use the personal data of the Users, Potential Customers or Customers, in a manner different from what is established in the Privacy Policy in force at the moment of providing the data; or in the event that we are going to treat you for purposes other than those indicated at the time you provide us with your information, we will make every effort to contact you as affected, to inform you and obtain your consent again. Otherwise, we will not use the data for different purposes.

We advise Users that, every time they access our website, they review this text to ascertain the purposes and uses that we can make of their data.

This Privacy Policy will be part of and will be permanently linked to the provisions of our General Conditions in the Legal Conditions of the service contracted and in our Cookies Policy, these texts are available to users on our website and the that we recommend its reading.

At all times we will indicate the date of the last update of the Privacy Policy so that Users know the effective content that is applied to them and the date of the last revision.

OSCAR FERNANDEZ DOMINGUEZ, hereinafter OFD, states that this Privacy Policy is adapted to Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons in the regarding the processing of personal data and the free circulation of these data (hereinafter RGPD).

1. RESPONSIBLE FOR THE TREATMENT.

The person responsible for processing the data that is collected, processed and stored through this website and on the occasion of the services provided and contracted through it, is OFD, AUTONOMOUS IN THE GENERAL REGIME, with DNI 36098594W, with address in the PLAZA MAYOR Nº 9 3rd, 10640 CASAR DE PALOMERO, CACERES. Email: info@aguapuraesvida.com and telephone 914626880.

2. DATA PROCESSING.

The personal data requested in your case will consist of those that are essential to identify and respond to the request of the owner of the data, resolve issues raised and provide the contracted services, said data being collected for explicit and legitimate purposes and not said data being treated in a manner incompatible with the purposes indicated.

The owner of the data will be informed by OFD, before the collection of their data, of the ends established in this Privacy Policy, so that they can give express, precise and unequivocal consent for the processing of their data.

3. ORIGIN OF DATA.

In the first place, it is important for Users to keep in mind that, when personal information is provided online (for example, through e-mail or via the Internet), it can be collected and used by others. That is why, OFD not responsible for such information can be collected, stored and / or treated by an unauthorized third party, it has adopted the security measures that are within their reach so that this does not happen.

The origin of the data that we treat and store in OFD can come from different places:

    
Through our website we collect personal data of those Users who voluntarily decide to fill in the mandatory fields that we have incorporated in each of the forms on our website.

With these forms, Users can register on our website, make a query or provide a suggestion, request a budget for a specific product from those offered on our website / request a product from those offered on our website or receive, if so it is expressly authorized by OFD advertising and newsletters. Through these forms, the Users provide us with their data and consent to their treatment according to the purposes indicated at the time of filling in the form.

The Users will be responsible for the veracity and authenticity of the data they provide us through our forms, being their obligation to keep them updated at all times to avoid errors on our part. Any false or inaccurate manifestation that occurs as a result of the information and data delivered through such forms, will be the responsibility of the User.

    
You can also come information through the emails we receive at www.aguapuraesvida.com. Since we make the web available to our users through the domain www.aguapuraesvida.com we inform that it is hosted on the servers of Strato AG, information on Strato (https://www.strato.es/sobre-strato /). who establish the corresponding security measures and guarantee compliance with the RGPD.
        
STRATO AG
            
Headquarters (Sociedad Anónima): STRATO, Pascalstrasse 10, 10587 Berlin, Germany
            
Phone: 91.1983590
            
Email: please use our Supportcenter
            
Registration: Berlin Charlottenburg HRB 79450
            
N.I.F .: DE 211 045 709

It is important to inform users that, in case the user or potential client wishes it, a meeting can be established that will be carried out by telephone. The User must provide his name and telephone number.

    
Finally, we also give Users the possibility to make inquiries and comments on topics and products that OFD will publish if appropriate (you can moderate them based on criteria of legal and moral compliance, as well as practices of good use and ethics ). Participation will be made through the participation form via comment available once the users have registered on the website itself. It is essential to read the web policies of this page before proceeding to comment.

The purpose of processing all these data will be indicated at the time of collection and detailed in the section "Purposes of treatment and maintenance periods" of this Privacy Policy.

Since we make the web available to our users through the domain www.aguapuraesvida.com we inform that it uses the services that are detailed. These suppliers establish the corresponding security measures and guarantee compliance with the RGPD.

    
The service provider of the online store www.aguapuraesvida.com Strato:
        
What data does STRATO process when someone visits my website?

When a visitor visits our website, the IP addresses of this visitor are recorded and stored in log files. Strato saves the IP addresses of the visitor of our page to recognize and prevent attacks for a maximum of seven days.

 

    
The service provider of the Trusted Shop quality seal.
        
Trust Shops Trustedbadge integration

        
To display our Trusted Shops quality seal and the valuations collected, as well as to offer Trusted Shops products to buyers after placing an order, this website includes the Trusted Shops Trustbadge badge.

        
For the purposes of a weighting of interests, this allows us to protect mainly our legitimate interests when marketing our offer in an optimal way. The Trustbadge badge and the services advertised with it constitute an offer by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne (Germany).

        
Each time the Trustbadge flag is queried, the web server automatically saves the so-called server log file, which contains, for example, its IP address, the date and time of the visit, the amount of data transmitted and the requesting provider (access data), while recording the visit. This access data is not evaluated and is automatically overwritten no later than seven days after concluding your visit to the page.

        
Other personal data are only transmitted to Trusted Shops, insofar as, once an order has been placed, you have opted to use the Trusted Shops products or have already registered to enjoy their use. In this case, the contractual agreement between you and Trusted Shops will apply.

 

The service provider Zendesk Chat (Zopim Chat):
        
To give a correct online chat service, the provider uses tracking cookies, storing the user's Ip to analyze if you visit the web or not, and thus be able to contact him.

        
You can allow, block or delete the cookies installed on your computer by configuring the browser options

        
installed on your computer.

         

        
For more information about Firefox, click here:

         

        
http://support.mozilla.org/en/kb/cookies-informacion-que-los-sitios-web-guardan-en-#w_configurar-las-cookies

         

        
For more information about Chrome, click here:

         

        
http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647

         

        
For more information about Explorer, click here:

         

        
http://windows.microsoft.com/es-es/windows7/how-to-manage-cookies-in-internet-explorer-9

         

        
For more information about Safari click here:

         

        
http://support.apple.com/kb/ph5042

         

        
For more information about Opera click here:

         

        
http://help.opera.com/Windows/11.50/es-ES/cookies.html

 

The service provider © Cookiebot. All rights reserved. Cookiebot is a registered trademark of Cybot. Cybot has registered in Denmark. Commercial registration number: DK34624607. Service provider blocking and tracking cookies.

 

4. LEGITIMATION FOR THE TREATMENT OF DATA.

The legal basis for the treatment of the data of the Users will depend on the moment in which the personal data of the User, Potential Client or Client is collected or processed:

    
The legal basis for the treatment of the data collected through the form to participate in the form of consultations / comments to be published on the web is the consent. At the time of filling out the aforementioned form, the participant will accept the provisions of this Privacy Policy or specific clause.
    
The legal basis for the treatment of the data collected through the inquiry and information form as well as, the CHAT service will be the one to respond to queries or requests. These requests do not imply any contractual relationship.
    
The legal basis for the treatment of the data collected through the form for sending newsletters is the consent. At the time of filling out the aforementioned form, the interested party will accept the provisions of this Privacy Policy or specific clause.
    
The legal basis for the treatment of the data collected through the registration form for contracting the products is the existing contractual relationship .. At the time of filling out the aforementioned form, the interested party will accept the provisions of this Privacy Policy or clause specific.

5. PURPOSE OF THE TREATMENT AND DEADLINES OF CONSERVATION OF THE DATA.

The purposes for which each of the treatments will be carried out by OFD, are established in the different information clauses incorporated in each of the data collection channels-web forms, etc.-.

Notwithstanding the foregoing, we detail them in full below, together with the data retention period, carried out by OFD:

    
Contact form / form for publication of queries and / or comments and chat service: To be able to contact the User to resolve the query, doubt or suggestion, as well as to send him, in case he had requested it, username and password to access to your private area.

This data will be kept on the email provider's server without a cancellation period and as long as the affected party does not state their opposition. However, if the stored emails have to do with the provision of services, they will be kept for all the time that may arise obligations of the contractual relationship. (5 years - article 1964 of the Civil Code).

    
Information request form: These data will be used by OFD, to provide you with information and to contact you in relation to the interest expressed with respect to our organization or our products / services.
    
Registration Form: These data will be used by OFD, for the purpose of providing the contracted service / contractual purpose of selling the products you have purchased and to perform an internal management of the organization, accounting, tax and administrative. These data will be kept by OFD during the time when some type of responsibility derived from the application of the pre-contractual / contractual measures requested by the interested party (5 years - Article 1964 of the Civil Code) or will be kept for a period of 6 years. years (Article 30 Commercial Code).
    
Form for sending newsletters and advertising: This data will be used by OFD, to provide information and get in touch with you in relation to the expressed interest in receiving newsletters and advertising
    
Data collected through Cookies: Through the Cookies of which we inform you in our Cookies Policy, which we recommend you read, we collect data to personalize your experience and better meet your individual needs, improve our website, allow share comments on social networks, etc. These data will be kept according to the provisions of our Cookies Policy to which we refer.
    
Private zone: The User may access his private area with username and password and may modify or rectify his data whenever he wishes, being able to exercise his opposition to the treatment in his case or suppression, in our system by contacting us at info @ aguapuraesvida.com These data will be kept by OFD during the time in which some type of responsibility derived from the fulfillment of the contract and the rendering of services (5 years - article 1964 of the Civil Code) may be demanded.

6. OBLIGATION TO FACILITATE THE DATA REQUESTED.

In order to optimally execute the services, Users must provide us with the information and personal data requested in our forms. In case of not providing all the information requested and marked as mandatory, OFD will not be able to offer its services / products or send, as the case may be, the information requested and therefore the services / products on which the User is interested can not be provided. .

7. UNDERAGE

At OFD, we scrupulously comply with the requirements stipulated in the RGPD regarding the protection of minors' data, for which reason we do not knowingly collect any information from children under 14 years of age. In addition, we inform Users that this website is only directed to people over 18 years of age.

8. HOW WE PROTECT THE INFORMATION FROM USERS, POTENTIAL CUSTOMERS OR CLIENTS.

OFD implements physical, technical and organizational measures to maintain the security of personal data and to try to minimize the possibility of accidental or illegal destruction, accidental loss, unauthorized use, alteration, unauthorized modification, disclosure and / or access, as well as any other illegal way of processing your data, in accordance with the provisions of article 32 of the RGPD.

In this sense, and taking into account the state of the art, the costs of application and the nature, scope, context and purposes of the treatment, as well as the risks of probability and seriousness that may affect the rights and freedoms of natural persons, appropriate measures have been established to guarantee the level of security appropriate to the existing risk.

In any case, OFD has implemented sufficient mechanisms to:

    
Guarantee the confidentiality, integrity, availability and permanent resilience of the systems and treatment services. Restore the availability and access to personal data quickly, in case of physical or technical incident.
    
Verify, evaluate and assess, on a regular basis, the effectiveness of the technical and organizational measures implemented to guarantee the safety of the treatment.
    
Pseudonymize and encrypt personal data, if applicable.

 

 


Notwithstanding the foregoing, as a User you acknowledge and agree that Internet security measures are not impregnable and that the networks used on the Internet are not 100% secure, so any communication sent by this means can be intercepted and / or modified. by unauthorized persons, so as a user you should also exercise caution.

 

9. NOTICE OF VIOLATION OF PERSONAL DATA OR SECURITY GAPS.

The violation of personal data supposes a breach of the security of the information systems of OFD that causes or may cause the destruction, alteration, loss, unauthorized disclosure or access, accidental or not, to the personal data transmitted, stored or processed related with the provision of our services. For the case that the personal data that we store and / or treat in OFD are compromised in some way, we will proceed to notify opportunely to those affected, and in accordance with the provisions of article 33 of the RGPD.

10. COMMUNICATION OF DATA TO THIRD PARTIES.

Personal data that users or potential customers have been able to provide through our website, or during the provision of services, will not be sold, transferred and / or exchanged with unauthorized third parties, except by legal obligation, or in the cases established below in relation to the international data transfers we make from OFD. As well as in the established cases such as the transfer of data to transport companies, for the correct completion of the service.

On the other hand, Customer data may be transferred to the Tax Administration and other Public Administration Bodies, if required to do so.

11. INTERNATIONAL DATA TRANSFERS.

In OFD, we use Twitter. This social network is located in the United States. Therefore, any information we upload to that social network, assumes that we make an international transfer of data to the US because the data uploaded to our profiles are stored on the servers of that company, also in the US. Now, OFD, does not upload or treat through this platform personal data of users, who voluntarily decide to follow our page.

We inform our Users that Twitter is attached to the Privacy Shield and states in its Privacy Policy, linked above, that it complies with the aforementioned framework of protection of the European Union and the United States. You can consult the list here, and, here you can get more information about how Twitter transfers the data hosted on your platform. For complaints or claims regarding data protection we provide the following information:

Twitter, Inc. 1355 Market Street # 900 San Francisco, California 94103 Phone: (415) 222-9670

In OFD, we use Facebook. This social network is located in the United States. Therefore, any information we upload to that social network, assumes that we make an international transfer of data to the US because the data uploaded to our profiles are stored on the servers of that company, also in the US. Facebook, Inc. has obtained the certification of the EU-EE privacy shields frameworks. UU and from Switzerland-USA UU Likewise, OFD installs Facebook pixels on its website in order to make an interrelation of it with the profiles of users, as well as knowing the conversions produced with it.

As has been said, Facebook is attached to the Privacy Shield and states in its Privacy Policy, linked above, that it complies with the aforementioned framework of protection of the European Union and the United States. You can find more information here on how Facebook transfers the data hosted on your platform. For complaints or claims regarding data protection we provide the following information:

Facebook, Inc. 1 Hacker Way 94025 Menlo Park California 94025, USA Phone: (1) - (650) -543-4800

At OFD, we use Google Inc .. This social network is located in the United States. Therefore, any information we upload to that social network, assumes that we make an international transfer of data to the US because the data uploaded to our profiles are stored on the servers of that company, also in the US. Google Inc. and its subsidiaries in the US UU comply with EU-EE Privacy Shields UU and Switzerland-EE. UU Likewise, OFD uses the Google Analitycs service and Google Adwords on its website in order to know the traceability of visits by users on its website in the first case, and produce ads and improve sales through ads in the second case .

As stated, Google Inc. is a member of Privacy Shield and states in its Privacy Policy, listed above, that it complies with the aforementioned framework of protection of the European Union and the United States. You can find more information here on how Google+ transfers the data hosted on your platform. For complaints or complaints regarding data protection we provide the following information: Google Headquarters 1600 Amphitheater Parkway

Google Headquarters 1600 Amphitheater Parkway Mountain View, CA 94043 United States

At OFD, we use YouTube. This social network is located in the United States. Therefore, any information we upload to that social network, assumes that we make an international transfer of data to the US because the data uploaded to our profiles are stored on the servers of that company, also in the US. YouTube LLC and its subsidiaries in the US UU comply with EU-EE Privacy Shields UU and Switzerland-EE. UU Now, OFD, does not upload or treat through this platform personal data of users, who voluntarily decide to follow our page.

As has been said, YouTube is attached to the Privacy Shield and states in its Privacy Policy, linked above, that it complies with the aforementioned framework of protection of the European Union and the United States. You can find more information here on how YouTube transfers the data hosted on your platform. For complaints or claims regarding data protection we provide the following information:

San Bruno 901 Cherry Avenue San Bruno, CA 94066 United States

At OFD, we use Instagram. This social network is located in the United States. Therefore, any information we upload to that social network, assumes that we make an international transfer of data to the US because the data uploaded to our profiles are stored on the servers of that company, also in the US. Instagram complies with the EU-US and Switzerland-US privacy shields. Now, OFD does not upload or treat personal data of the users through this platform, being those who voluntarily decide to follow our page.

As has been said, Instagram is attached to the Privacy Shield and states in its Privacy Policy, linked above, that it complies with the aforementioned framework of protection of the European Union and the United States. You can find more information here on how Instagram transfers the data hosted on your platform. For complaints or claims regarding data protection we provide the following information:

Attn: Law Enforcement Response Team 1601 Willow Road Menlo Park, CA 94025 United States

 


12. DATA PROTECTION RIGHTS.

Any person, may exercise the rights of access, rectification, deletion, limitation of processing, the right to portability, unless it is subject to automated processing, including the preparation of profiles and the right to oppose the personal data that work in any of the files of which OFD is responsible, requesting it by any means that leaves a record of your sending and receiving, clearly expressing your desire and accompanying a photocopy of your ID and how many documents are necessary to prove your identity. Do not forget to indicate the reasons that justify the exercise of the law. For this, a writing can be directed, either to the email address info@aguapuraesvida.com, or to the address Plaza Mayor nº9 3º, 10640 Casar de Palomero, Cáceres. We have at our Users' disposal forms to exercise these rights, you can request them in our contact form. What can you request exactly?

 

Right of access: You may request information about whether OFD is processing your personal data.

    
Right of rectification: You can request the rectification of the data, in case these are incorrect, as well as the suppression of the same.

    
Right of cancellation: You may request the cancellation of the data; and in case of any limitation, OFD will keep the data duly blocked, only for the exercise or defense of claims.

    
Right of opposition: You may request that we stop treating the data in the manner stated, unless for legitimate reasons we should continue to treat them, a circumstance that we will expressly state.

    
Right to request the limitation of your treatment: You may request at any time that we limit the processing of the data when one of the following cases occurs:
        
When challenging the accuracy of the data processed and for a period that allows OFD to verify the accuracy of the data.
        
When the data processing is illegal according to current legislation and the affected party chooses to restrict its use instead of its elimination.
        
When the affected party requires their data for the establishment, exercise or defense of legal claims.

    
Right to data portability: So, in the event that the data are processed in an automated way, they are returned or transferred to another company indicated by the User in a structured, automated and commonly used format.

    
Right to delete: You can request the deletion of your personal data and OFD must delete them without undue delay when:
        
The data is no longer necessary in relation to the purposes for which it was collected or processed.
        
The affected party withdraws the consent on which the processing of the data is based, and there is no other legal basis for this.
        
The affected person opposes the treatment because it is aimed at the direct marketing of products.
        
The data has been processed illegally.
        
The data must be erased to comply with a legal obligation at the community and / or national level.

In addition, Users have other rights, namely:

    
Right to withdraw the consent given: The User may withdraw the consent given for the processing of personal data for a specific purpose, when he so wishes, he should only contact us exercising this right.
    
Right to claim before the Control Authority: Any User may contact the Control Authority, in case he considers that, OFD is treating his data in a wrong way. In the case of Spain, the control authority is the Spanish Agency for Data Protection, address at C / Jorge Juan, 6, 28001-Madrid and contact numbers: 901 100 099/91 266 35 17.

Low newsletter link: https://www.aguapuraesvida.com/epages/63980987.sf/es_ES/?ObjectPath=/Shops/63980987&ViewAction=ViewNewsletter

13. BLOG.

Our website does NOT have a section of Blog in which Users are allowed to post comments. We do this through an external website, www.aguapuraesvida.es Users may also share our articles through the social networks where we are present, so Users should be cautious and read the Conditions and Privacy Policies of the cited social network.

14. SOCIAL NETWORKS

OFD is present on Twitter, Facebook, Linkedin, Google+, Instagram and YouTube, notwithstanding the fact that it may use others in the future. That is why, through this Privacy Policy, it is acknowledged responsible for the treatment in relation to the data. published by OFD on said platforms, as well as the data that Users send privately to OFD in order to be extracted -for example, communications so that OFD can answer a question.

Notwithstanding the foregoing, through the profiles, OFD does not share or communicate any personal information of the Users, "followers" of Twitter, Facebook, etc. We take advantage of this Privacy Policy to inform Users that the profile of OFD in the aforementioned social networks, it is open to the general public, without limitation of access to other users, in order that our brand, services, contests, contests, etc. be seen by as many people as possible. That is why, in case Users, followers of our profiles send personal information on our wall, it will be their exclusive responsibility.

Anyone who does not want to be a "follower" of OFD in the social networks in which they are present, only has to stop following said profile following the provisions of the Privacy Policies and Terms and Conditions of the social network in question. The data of the Users uploaded to our profiles will remain in these from the time the User gives his consent until he withdraws it, requesting it from the platform. The treatment that OFD carries out within the social networks will be, at most, the one that the social network allows. to the corporate profiles. For what OFD may inform, when the law does not prohibit it, its followers, and, by any means allowed by the social network, about its activities, contests, contests, services, etc. as well as providing personalized customer service through the social network.

Any User may exercise the data protection rights, by contacting OFD at the address and email address indicated in the section corresponding to them. Under no circumstances will OFD extract data from social networks if you do not have the express consent of the user to do so. We urge Users to read the Privacy Policies and Terms and Conditions of the social networks where we are present.

15. RECEPTION OF CURRICULUM VITAE.

OFD does not admit the receipt of Curriculum Vitae through the electronic mail provided on this web page, nor if it is sent by the Users through the forms available on the page, for not having any open selection process. In view of this, any Curriculum that is received by email, or by completing any form, will be deleted and deleted. Being able, however, to use the email address of contact, to inform of the deletion of the Curriculum to the interested.

16. CONDITIONS.

We strongly recommend that Users also visit the General Conditions, Privacy Policy and Cookies Policy sections that regulate, among many other aspects, the use, disclaimers and limitations of liability that govern this website.

Last modified May 24, 2018